What our Customers say...

Water Damage Testimonials

We had a small water damage in our North Port Charlotte home that SERVPRO of Port Charlotte helped to dry-out and cleanup. After they were done extracting the water and cleaning up the water soaked items, they set up drying equipment. We also used them to install new flooring in the room the damage was in. Fast and professional service and would highly recommend SERVPRO to anyone has water damage in to their home.

I received a phone call from my cousin (who looks after our second home) who gave us the bad news that our water heater had burst and had flooded nearly the entire house for about 2 weeks. It was awful. After I hung up with her, the first company that I thought of was SERVPRO. (Like it never even happened.)

The main number patched us into SERVPRO of Venice and Port Charlotte, and literally within 2 hours I had a team of workers swarming the house, drying it up and salvaging everything that could be salvaged. Paul Maggio, the owner of SERVPRO of Venice and Port Charlotte, kept me posted every step of the way. I was absolutely impressed by their professionalism, their work ethic, their speedy service, the care that they took to protect every little item in the house. The other side of the house that was not impacted was sealed off from the flooded side with a zippered plastic barrier. They took a detailed inventory that helped me when reviewing my insurance adjuster's statement. And to think that I did this remotely (as I do not live locally), using Paul as my main point person.

I could not be happier with Paul and his company's work. I recommend SERVPRO of Venice and Port Charlotte without any reservation whatsoever. Now I understand why SERVPRO says "Like it never even happened." I feel blessed and very lucky to have met Paul and his team.

To SERVPRO Emergency Service in Port Charlotte Florida. Thank you for the magnificent job your crew did for me. They made a difference in my home getting back to normal after a water leak. 


Thank you so much!

Jolanta K.

Back in May of 2016 and new on my job,  I arrived to work early only to find the entire office flooded and gushing water out the front door.  Turns out over 30,000 gallons of water had been leaking in to the unit next door overnight and flooded all 3 units, our district manager called SERVPRO and they arrived promptly and cleaned up the water in its entirety, and dried out over 800 ft foot of carpet and had a carpenter remove and replace all the baseboards. The team moved all the furniture including 4 heavy desks and book cases back in place. Bob Gillo was our point of contact and I have to say the entire team exceeded our expectations and got us back up and running which was very important to us since we are a very busy insurance office. Thank you to Bob and your team at SERVPRO of Port Charlotte.*
Thank you,
Donna P.
Lead Sales Agent
CYA/Direct General Insurance Company - FL
(*edited for clarity, spelling, and grammar)

To Whom It May Concern;

I would be remiss if I didn't write to express my thanks for the prompt & professional services provided by SERVPRO when they literally "came to the rescue" in the middle of the night. Paul Maggio & his team got a handle on the situation in what seemed to be minutes & left me with a good feeling that it wasn't the end of the world.

SERVPRO returned on a daily basis with respect for my property, & up-dated me on the restoration process & answered my questions.